Warranty

MGI Zip / Ai Series Golf Buggy

MGI Zip/Ai Series Buggies come with a Limited 3-year warranty in Australia - please enquire with your local MGI distributor for their Warranty Policy if your u nit was purchased outside of Australia.

MGI Golf Buggies are covered by a Limited manufacturer’s warranty from the date of purchase and covers the buggy, battery, and charger.

Batteries and chargers purchased separately or outside of warranty have the below warranty periods.

Zip/Ai Batteries – Two years warranty
Zip/Ai Chargers – One year warranty
Zip/Ai Accessories and parts – One year warranty

It is recommended to register your buggy via mgigolf.com to accelerate any warranty or repair inquiries.

MGI or an authorised service centre will repair or replace any parts found to be defective in materials or workmanship under normal use provided that:

The MGI buggy has been properly used, maintained, and regularly serviced.
The replacement or repair is performed by an MGI technician, an authorised MGI service center or the owner (providing MGI approval).

MGI Golf only offers a warranty within the country where the buggy was purchased - across all MGI motorised buggies, batteries, chargers, and accessories. In some instances, MGI may uphold a warranty claim and supply the parts under warranty, however, the freight and labour to install/repair must be covered by the customer.

The warranty applies solely to the original buyer of the MGI buggy and cannot be transferred to another party.

Warranty is for personal use buggies only. If you would like to use our buggies for commercial use, please contact us for a fleet rental program which includes a limited warranty.

Warranty Exclusions

The following events will void the implied 3-year Limited Warranty:

Any alteration performed by non-authorised people or companies.
Fitting of parts or accessories not recommended by MGI.
Any damage caused by continued operation of the product after it is known to be defective.
Damage to the seat and/or seat support bracket on the unit.
Damage caused by partial or complete ingress of water into motor/gearbox and other major components.
Damage caused by the unit being driven into bunkers, other course hazards or clubhouse and carpark hazards.
Damage caused by golf balls or golf clubs.
Application of external force to any part of the unit or battery.
Fusion of motor or electronics through overload or continual stationary operation.
All implied warranties [save those preserved by statute] are excluded. Liability for consequential damages under any and all warranties are excluded to the extent exclusion is permitted by law.

The following are not deemed to be included within MGI’s Warranty Policy:

Normal wear and tear - e.g., tyres, rubber handlebar, elastic straps, paintwork, battery performance, axles threads, charging ports on batteries and remotes, screen glass etc.
Minor appearance defects which bear no effect on the operation of the unit and are considered by the manufacturer to be within the accepted standards.

In the event of damage due to water (partial or full) of a motorised buggy caused by, but not limited to; submersion in water hazards, operation through deep puddles, usage during recent course flooding, inappropriate cleaning methods (hosing down), MGI advises the complete write-off of your buggy. The cost of replacing the water-damaged components (including labour) exceeds the price of a replacement buggy. Under no circumstance is MGI liable for any damages or expenses caused by ingress of water into the buggy.

If you elect to purchase replacement components, i.e., motors, gearbox, motor controller and electronics, we advise the replacement of ALL components simultaneously. Replacing individual components on a water-damaged buggy poses a higher risk of future failure of other components and therefore these parts will not be covered under warranty.

Please note that MGI does not warrant water-damaged batteries and, due to fire risk, under no circumstances should they continue to be used.

All implied warranties [save those preserved by statute] are excluded. Liability for consequential damages under all warranties are excluded to the extent exclusion is permitted by law.

Parts Installed During Warranty

Warranty coverage for components installed during a units warranty period shall consist of the duration of the models warranty period, provided the warranty installation is performed by MGI, an authorised service centre or the owner on approval.

MGI Quad Series & Ryder Tri Models

The Navigator Quad, Coaster Quad, Hunter Quad & Ryder Tri are covered for a period of 2 years from the date of the purchase*, MGI or an authorised service centre or person will repair or replace free of charge any parts found to be defective in materials or workmanship under normal use provided that:

The unit has been properly used, maintained and regularly serviced
The replacement or repair is performed by an authorised MGI service centre or the owner with MGI approval.

*SLA batteries and chargers are covered by a 12 month warranty only.

Warranty Exclusions

The following events will void warranty:

Any alteration performed by non-authorised people or companies.
Fitting of parts or accessories not recommended by MGI.
Any damage caused by continued operation of the product after it is known to be defective.
Damage to the seat and/or seat support bracket on the unit.
Damage caused by partial or complete ingress of water into motor/gearbox and other major components.
Damage caused by the unit being driven into bunkers, other course hazards or clubhouse and carpark hazards.
Damage caused by golf balls or golf clubs.
Application of external force to any part of the unit or battery.
Fusion of motor or electronics through overload or continual stationary operation.
All implied warranties [save those preserved by statute] are excluded. Liability for consequential damages under any and all warranties are excluded to the extent exclusion is permitted by law.

The following events are not covered under warranty:

Normal wear and tear;
(e.g. tyres, rubber handlebar, elastic straps, paintwork, battery performance, axles threads, charging ports on batteries and remotes, screen glass etc.)
Minor appearance defects which bear no effect on the operation of the unit and are considered by the manufacturer to be within the accepted standards.

In the event of submersion in water (partial or full) of a motorised buggy; MGI advises the complete write-off of your buggy. The cost of replacing the water-damaged components (including labour) exceeds the price of a replacement buggy.

If you elect to purchase replacement components, i.e. motors, gearbox, motor controller and electronics, we advise the replacement of ALL components simultaneously. Replacing individual components on a water-damaged buggy poses a higher risk of future failure of other components and therefore these parts will not be covered under warranty.

Please note that MGI does not warrant water-damaged batteries and, due to fire risk, under no circumstances should they continue to be used.

All implied warranties [save those preserved by statute] are excluded. Liability for consequential damages under any and all warranties are excluded to the extent exclusion is permitted by law.

Shipping buggies to MGI for Service/Repairs/Inspection

Within warranty/repairs/inspection – If a service centre or MGI service van is not easily accessible to you for within-warranty issues, MGI will arrange to have the buggy (or other products) picked up from a location convenient to yourself. If a buggy is being returned for repair/inspection under warranty it must be packed in a suitable box with adequate protection for the buggy. If a box is not available to you, MGI will have an appropriate box sent to you prior.

Please note, until the buggy is received by MGI, MGI holds no responsibility for any damage or loss caused during transportation/shipping. Once received it is MGI’s responsibility to ensure the buggy is safely delivered back to yourself.

Outside warranty/repairs/inspection - If a service centre or an MGI service van is not easily accessible to you for out-of-warranty service/repair, the onus will be on yourself to arrange for the buggy (or other products) to be returned to MGI. If a buggy is being returned for repair/inspection it must be packed in a suitable box with adequate protection for the buggy.

MGI Dri-Play & Lite-Play Cart Bags

MGI Dri-Play & Lite-Play cart bags comes with a 1 year warranty. MGI Dri-Play & Lite-Play cart bags are covered by a Limited manufacturer’s warranty from the date of purchase.

MGI Accessories

MGI Accessories comes with a comprehensive 1 year warranty.
MGI Accessories are covered by a limited manufacturer’s warranty from the date of purchase.

Sureshot PINLOC 5000 Series Laser Rangefinders

Limited Warranty Sureshot™ Pty Ltd (“SS”) warrants that product delivered in this package will be free from material defects for one (1) year following the date of purchase from SS or its authorised reseller, (2) year warranty if you register on sureshotgps.com within 30 days of purchase (Australia only). Specifications subject to change without notice. For the purpose of this warranty, “material defect” means any defect in a SS product that can be reproduced by SS and is a substantial nonconformity from the published specifications for such product. SS shall not be responsible for any loss or damage whatsoever resulting from any defect in or associated with its products which occur or are notified by the purchaser to SS or its authorised repairer more than one year from said date of purchase.

This Limited Warranty does not apply to the battery, normal wear and tear or if any component of the Sureshot hardware is opened or repaired by an unauthorised person or company, and does not cover repair or replacement of any Sureshot laser hardware damaged by MISUSE, MOISTURE OR LIQUIDS, EXPOSURE TO HEAT, ACCIDENT, ABUSE OR NEGLECT. Dropping your Sureshot laser can permanently damage the laser, optical lenses and LCD, which is not covered under the terms of the Limited Warranty. This Limited Warranty does not cover physical damage to the surface of the SS, including cracks or scratches on the LCD screen and Lenses. This Limited Warranty does not extend to any defects which have been caused or contributed by neglect, misuse or accident, nor in respect of product which has been altered by other than authorised SS personnel or its authorised repairers. The determination as to whether the terms of this warranty are to apply to returned products is within the sole discretion of SS or its authorised repairer.

Provided any returned product is determined to be covered by this warranty, SS or its authorised repairers shall at SS’s sole discretion, repair or replace, free of charge, any products or parts thereof. In no event whatsoever shall SS be liable for any incidental, special or consequential loss or damage resulting from the purchase and/or use of its products howsoever caused and howsoever claimed. Any liability on SS under this warranty in respect of any repair and /or replacement and/or any action involving any of its products shall be limited to and not exceed the purchase price of the product in question.

The terms of this warranty are subject to relevant provisions of any Federal, State or Municipal law. Any dispute or action in relation to this warranty or the construction of it shall be subject to and conducted in accordance with the laws of Victoria, Australia. Before returning any product, contact the SS Customer Support Group and obtain an RA number. Visit the Sureshot™ website www.sureshotgps.com for support contact details. If the Customer Support Group verifies that the product is likely to be defective they will issue an RA number to place on the outer package in which the product will be shipped. SS cannot accept any product without an RA number on the package. Warranty returns must also be accompanied by a copy of the dated proof of purchase. Deliver the product along with the RA number to SS.

If you ship the product you must assume the risk of damage or loss in transit. You must use the original container (or the equivalent) and pay the shipping charge. SS may replace or repair the product with either a new or reconditioned product and the returned product becomes SS’s property. SS warrants the repaired or replaced product to be free from material defects for a period of the greater of (i) ninety (90) days from the return shipping date; or (ii) the period of time remaining on the original one (1) year warranty. If there is any inconsistency between this Limited Warranty and any Warranty included in the packaging of the Sureshot device, the provisions of this Limited Warranty shall apply.

Sureshot Watch +

LIMITED WARRANTY Sureshot™ Pty Ltd (“SS”) warrants that product delivered in this package will be free from material defects for one (1) year following the date of purchase from SS or its authorised reseller. For the purpose of this warranty, “material defect” means any defect in a SS product that can be reproduced by SS and is a substantial nonconformity from the published specifications for such product. SS shall not be responsible for any loss or damage whatsoever resulting from any defect in or associated with its products which occur or are notified by the purchaser to SS or its authorised repairer more than one year from said date of purchase.

This Limited Warranty does not apply to normal wear and tear or if any component of the Sureshot hardware is opened or repaired by an unauthorised person or company, and does cover repair or replacement of any Sureshot hardware damaged by MISUSE, MOISTURE OR LIQUIDS, EXPOSURE TO HEAT, ACCIDENT, ABUSE OR NEGLECT. Dropping your Sureshot can permanently damage the GPS antenna and receiver, which is not covered under the terms of the Limited Warranty. SURESHOT WATCH+ 7 INSTRUCTION MANUAL sureshotgps.com This Limited Warranty does not cover physical damage to the surface of the Sureshot, including cracks or scratches on the LCD screen. Neither the manufacturer or distributor or reseller shall be responsible for data that may be damaged or lost at any time. As the SS may gain information either through USB or wireless technology, we cannot guarantee the successful transmission of information.

This Limited Warranty does not extend to any defects which have been caused or contributed by neglect, misuse or accident, nor in respect of product which has been altered by other than authorised SS personnel or its authorised repairers. The determination as to whether the terms of this warranty are to apply to returned products is within the sole discretion of SS or its authorised repairer. Provided any returned product is determined to be covered by this warranty, SS or its authorised repairers shall at SS’s sole discretion, repair or replace, free of charge, any products or parts thereof. In no event whatsoever shall SS be liable for any incidental, special or consequential loss or damage resulting from the purchase and/or use of its products howsoever caused and howsoever claimed. Any liability on SS under this warranty in respect of any repair and /or replacement and/or any action involving any of its products shall be limited to and not exceed the purchase price of the product in question.

You must use the original container (or the equivalent) and pay the shipping charge. SS may replace or repair the product with either a new or reconditioned product and the returned product becomes SS’s property. SS warrants the repaired or replaced product to be free from material defects for a period of the greater of (i) ninety (90) days from the return shipping date; or (ii) the period of time remaining on the original one (1) year warranty. If there is any inconsistency between this Limited Warranty and any Warranty included in the packaging of the Sureshot, the provisions of this Limited Warranty shall apply

MGI E500 RIDE-ON CARTS

The E500 is backed by MGI’s comprehensive 2-year warranty on the Cart* and supported by our after sales team. * MGI SLA Batteries and Chargers are covered with a 12 months warranty. MGI or an authorised service centre or person will repair or replace free of charge any parts found to be defective in materials or workmanship under normal use provided that:

The Cart has been properly used, maintained and regularly serviced
The replacement or repair is performed by an authorised MGI service centre or the owner with MGI approval.

Warranty Exclusions

The following events void warranty :

Any defect caused by misuse, negligence, accident or failure to carry out proper maintenance procedures.
Using the cart other than on the fairway or dedicated cart tracks.
Damaged roof canopy.
Failure to have the cart serviced every 6 months.
If the cart is not stopped fully before placing it in Reverse.

All implied warranties [save those preserved by statute] are excluded. Liability for consequential damages under any and all warranties are excluded to the extent exclusion is permitted by law.

Sureshot PINLOC 6000 Series Laser Rangefinders

Limited Warranty Sureshot™ Pty Ltd (“SS”) warrants that product delivered in this package will be free from material defects for one (1) year following the date of purchase from SS or its authorised reseller, (2) year warranty if you register on mgigolf.com within 30 days of purchase (Australia only). Specifications subject to change without notice. For the purpose of this warranty, “material defect” means any defect in a SS product that can be reproduced by SS and is a substantial nonconformity from the published specifications for such product. SS shall not be responsible for any loss or damage whatsoever resulting from any defect in or associated with its products which occur or are notified by the purchaser to SS or its authorised repairer more than one year from said date of purchase.

The terms of this warranty are subject to relevant provisions of any Federal, State or Municipal law. Any dispute or action in relation to this warranty or the construction of it shall be subject to and conducted in accordance with the laws of Victoria, Australia. Before returning any product, contact the SS Customer Support Group and obtain an RA number. Visit the MGI™ website www.mgigolf.com for support contact details. If the Customer Support Group verifies that the product is likely to be defective they will issue an RA number to place on the outer package in which the product will be shipped. SS cannot accept any product without an RA number on the package. Warranty returns must also be accompanied by a copy of the dated proof of purchase. Deliver the product along with the RA number to SS.

Sureshot AXIS GPS Golf Watch

Limited Warranty Sureshot™ Pty Ltd (“SS”) warrants that product delivered in this package will be free from material defects for one (1) year following the date of purchase from SS or its authorised reseller. Specifications subject to change without notice. For the purpose of this warranty, “material defect” means any defect in a SS product that can be reproduced by SS and is a substantial nonconformity from the published specifications for such product. SS shall not be responsible for any loss or damage whatsoever resulting from any defect in or associated with its products which occur or are notified by the purchaser to SS or its authorised repairer more than one year from said date of purchase.

This Limited Warranty does not apply to the battery, normal wear and tear or if any component of the Sureshot hardware is opened or repaired by an unauthorised person or company, and does not cover repair or replacement of any Sureshot laser hardware damaged by MISUSE, MOISTURE OR LIQUIDS, EXPOSURE TO HEAT, ACCIDENT, ABUSE OR NEGLECT. Dropping your Sureshot can permanently damage the GPS, motherboard and LCD, which is not covered under the terms of the Limited Warranty. This Limited Warranty does not cover physical damage to the surface of the SS, including cracks or scratches on the LCD screen and casing. This Limited Warranty does not extend to any defects which have been caused or contributed by neglect, misuse or accident, nor in respect of product which has been altered by other than authorised SS personnel or its authorised repairers. The determination as to whether the terms of this warranty are to apply to returned products is within the sole discretion of SS or its authorised repairer.

The terms of this warranty are subject to relevant provisions of any Federal, State or Municipal law. Any dispute or action in relation to this warranty or the construction of it shall be subject to and conducted in accordance with the laws of Victoria, Australia. Before returning any product, contact the SS Customer Support Group and obtain an RA number. Visit the MGI™ website www.mgigolf.com for support contact details. If the Customer Support Group verifies that the product is likely to be defective they will issue an RA number to place on the outer package in which the product will be shipped. SS cannot accept any product without an RA number on the package. Warranty returns must also be accompanied by a copy of the dated proof of purchase. Deliver the product along with the RA number to SS.

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